Thank you for shopping with Bachat Square.
Customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, we're here to help.
Return Eligibility
You may request a return if:
You receive a damaged product.
You receive the wrong item.
The product has a manufacturing defect.
The product is significantly different from what was ordered.
To be eligible for a return, the product must:
Be returned within 7 days of delivery.
Be unused and in its original condition.
Include all original packaging, accessories, manuals, and tags (if applicable).
Non-Returnable Items
Returns will not be accepted for:
Change of mind after purchase.
Products that have been used, damaged, or altered by the customer.
Personal care products that have been opened or used.
Customized or personalized products.
Refund Process
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund request.
If approved, your refund will be processed within 5–7 business days using the original payment method or another mutually agreed method.
Return Shipping
If the return is due to our mistake (wrong, damaged, or defective product), Bachat Square will bear the return shipping cost.
If the return request does not meet our return policy, it may not be accepted.
If you have any questions about this policy, please contact us through our Contact Us page.